Union Energy is one of the newest Energy provider comparison sites in the UK, so, if you’re looking to lodge a complaints and can’t figure out how – it’s completely understandable.
But, the good news is we’ve done the research for you, and created this guide to help you file your complaint and get the most from it.
What You’ll Need
Union Energy’s staff isn’t as comprehensive as most big companies, so it’s always best to go in with a level of preparation, so you can make the most out of the time you get with a representative. Try and compile the following information before lodging your complaint:
- Your policy details
- Your complaint
- The outcome you’d like
To Complain By Phone
Sadly, Union Energy’s complaints can only be directed over the phone. But, as with most companies – we find this the most effective way of filing a complaint anyway. They can rectify most problems on the spot, and it’s always a good option to be able to speak to a manager if needed.
You can call them on: 0844 220 4106
