Toyota is at the forefront of the motor industry, with a lot of their focus on hybrid and ‘green’ fuelled cars. They have dealerships throughout the UK and supply a large percentage of the cars on our roads.
In recent years however they have had their fair share of issues including having to recall huge volumes of cars as a result of safety and emissions concerns. You can read about their June 2016 recall of 3.37 million cars here. To check if your car is one of those affected you can use Toyota’s recall checker here.
If you’ve been inconvenienced by these problems or have other concerns you’d like to raise with Toyota directly, you can contact their complaints department using our guide below.
What You’ll Need
We’d suggest getting this information together, before getting in touch with Toyota:
- Vehicle information
- Complaint information
- Proof of purchase
- Dealership/branch details
- Your desired outcome
To Complain By Phone
Complaining over the phone is the simplest, and most effective way to complain to Toyota. It’s also, the only way we’ll recommend in this guide – as a lot of dealerships work independently from Toyota themselves – and so it can get a little confusing.
We’ve sourced their UK headquarters number, so you can submit your complaint to the manufacturer themselves: 0844 220 4104