Toshiba is a big player in the world of electronics, supplying UK homes with everything from televisions to audio equipment – and everything in between.
Being such a big company would lead you to believe that their complaints procedure would be easy to find and follow. Yet, this isn’t always the case.
But we’ve done the groundwork for you and sourced the right information, so you can complain to the right team about your problem.
What You’ll Need
There isn’t too much you need to lodge your complaint with Toshiba, but we do recommend getting this essential information together before getting in touch – just to be on the safe side.
- Your item handbook/instructions
- Your purchase information
- The details of the complaint and the action you’d like to take.
- Any other relevant personal information
To Complain By Phone
The simplest and easiest way to complain to Toshiba, is by phone. They have a comprehensive department to deal with your complaint – and try to offer a resolution while you are on the line.
We found this number for you to get a direct line to their switchboard: 0844 220 4103
To Complain In Writing
It seems that a lot of Toshiba’s online complaints are outsourced to different departments, so we suggest writing to them if you’d rather bypass the telephone option.
You can write to this address:
Toshiba Information Systems UK
Weybridge Business Park