Starbucks are the world largest coffee chain, with branches in almost every single country. Their coffee is incredibly popular and they serve millions of people every day.
With any company dealing with this many people each day you’re bound to encounter some unhappy customers – and Starbucks are no exception. If you feel that their service or products haven’t lived up to your expectations and want to submit a complaint you can follow our guide below to do so quickly and easily.
What You’ll Need
When getting in touch with Starbucks, it’s best to get this information together so your complaint can be filed as effectively as possible.
- Details of the outlet you’re complaining about (bear in mind they sometimes have more than one branch on the same street!)
- Any staff dealt with
- Why you’re complaining
- What you’d like to happen
To Complain By Phone
The easiest way to get in touch with Starbucks is over the phone. They always have someone on hand, and are willing to resolves issues straight away if they can.
You can contact them on this number: 0844 220 4097
To Complain Online
Alternatively, you can send an e-mail to their complaints department on: [email protected]