Sports Direct is the country’s largest sports retailer, with almost a complete monopoly on the ‘in-person’ retail market.
But, if you feel the self-proclaimed UK’s #1 hasn’t lived up to it’s name and want to file a complaint – you’ve come to the right place. We’ve broken down their tricky complaints procedure to help you get the most from your time on the phone.
Before You Complain…
Many of Sports Direct’s products are manufactured by third parties, so if your product isn’t made by them it’s better to contact the brand in question’s own complaints department. However, brands and issues you can complain to Sports Direct about are:
- Hot Tuna
- British Knights
- Staff Issues
- Returns and Refunds
- In-Store or Delivery Problems
To Complain By Phone
The only way we recommend to complain to Sports Direct is over the phone, as it’s simple, easy and they won’t refer you to head back into the store (unless absolutely necessary).
You can get in touch with them using this number: 0844 220 4095