Sony Complaints  0844 220 4093

Complaints: 0844 220 4093
Sony is a worldwide leader in the electronics market, and their products highly-regarded by consumers. Many people insist on only buying Sony TVs etc due to their contemporary styling and optimal performance. As with any company of this scale problems do sometimes occur. If you’ve bought a Sony product and feel the need to complain about it, follow our simple guide below to submit your complaint with ease.

What You’ll Need

Before making your complaint to Sony, it’s best to be prepared. Try to gather the following information before you start the process:

  • A brief description of your complaint
  • Your desired outcome
  • Your item or order number
  • A receipt for the product or service you purchased

To Complain By Phone

The most effective way to file your complaint is by phone and most problems are usually resolved on the spot – which means you can get everything done in one fell swoop.

You can contact Sony’s customer complaints department on this number: 0844 220 4093

To Complain Online

Don’t want to file your complaint over the phone? You can also email the details to their team – send your complaint to: [email protected]


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