Selfridges manage to maintain one of the largest retail shopping presences in the world, despite only have 4 locations around the UK. And, despite being a big name, it can be tricky to locate their complaints procedure.
Thankfully, we’ve researched it for you – so you can lodge your complaint however suits you.
Before You Complain…
Please remember that Selfridges house many other brands, so make sure your complaint is with Selfridges themselves, and not the brands within. You can complain to Selfridges about:
- In-Store Complaints
To Complain By Phone
The most effective way to complain to Selfridges is by phone. They have a large switchboard at their head office, and are happy to deal with all complaints on the spot.
You can get straight through to their head office using this number: 0844 220 4091
To Complain Online
The alternative way to lodge your complaint, is by filling out this contact form from their website.