Russell Hobbs is one of the UK’s leading manufacturer’s of household appliances. From kettles to irons, you name it – they probably make it.
But, with such a wide array of products things are bound to go wrong occasionally. If you’re unhappy with products you’ve bought and feel the need to complain follow our simple guide below to get in touch and quickly resolve your issue.
What You’ll Need
Before making your complaint, there are a few things we’d recommend you put together – just to be prepared
- Your item information
- Details of the fault or complaint you have
- Your purchase information
- The desired outcome from your complaint
To Complain By Phone
Like most big companies, Russell Hobbs has a complaints department waiting to deal with customer queries and problems. Calling the company is the most effective way to lodge your complaint – so we’d suggest this option as a first port of call.
You can contact them by calling this number: 0844 220 4087
To Complain Online
If you’d rather not make the call, and just go straight to them via e-mail, you can do that by filling out this contact form.