Reebok is one of England’s most well-established worldwide brands, and are now owned by rival brand Adidas. They’re huge in the sports world, supplying everything from Crossfit Supplies to Trail Running Shoes and Football Kits.
However, if you feel Reebok have let you down – but can’t find their complaints procedure – then we’re here to help. We’ve created this small, easy to follow guide so you can lodge your complaint with ease.
What You’ll Need
Before reaching out to complain to a big company like Reebok it’s always best to have this essential information to hand:
- Item details
- Fault or store details
- Purchase or delivery details
- The outcome you’d like
To Complain to Reebok UK By Phone
We find it best if you complain over the telephone to Reebok. They do their best to rectify any problems on the phone and will pass you on to the right department if they can’t.
You can get through to them on this direct line: 0844 220 4084
To Complain Online
The alternative to calling Reebok, is to submit your complaint via e-mail. If you’d rather choose this option, you can get in touch with them via this contact form.
But don’t forget the power of social media when it comes to escalating your complaint. If you’ve tried the methods above, and do not feel satisfied with the response, try complaing directly to reebok uk via their twitter account. Why not check out out Twitter complaints guide here to give you some ideas first?