PC World are a force to be reckoned with in UK technology retailing and have the computer retail market almost monopolised.
Being such a presence in the market, you’d expect their complaints procedure to be readily accessible. This isn’t the case however, and it can take a lot of time and effort to find the right information.
Luckily for you, we’ve compiled the information here to give you the most effective strategy to lodge your complaint to the right place.
What You’ll Need
You can complain to PC World about any in-store issue, or service problem. Whilst you can complain about service, sales and PC World’s conduct – to complain about a specific product, you’ll have to contact its manufacturer.
To Complain By Phone
PC World handle their complaints best over the phone, and have plenty of lines to ensure you’re not on hold for too long. You can contact them by dialling: 0844 220 4078
To Complain By Post
The only other (and quintessentially English way) to complain, is via post. If you’d like to write to PC World you can do so by posting your letter to this address:
PO Box 1687