npower Complaints 0844 220 4073

Complaints: 0844 220 4073
npower is one of the UK’s market-leading energy providers, working with thousands of homes across the country. So you’d think following their complaints procedure and fixing your problem would be relatively straightforward. Sadly, that’s rarely the case – so we’ve got together a step-by-step guide for you to follow and get the most from your complaint.

What You’ll Need

Before you lodge your complaint, you should get the following items ready. It’s always best to be prepared and understand what you want and need before going in.

  • Your account information
  • The outline of your complaint
  • What action you’d like to see taken
  • Your latest statement or bill
  • Relevant personal information

To Complain By Phone

Telephone complaints are usually the most easily rectified, with much more personal and effective actions taken. This is the step we’d recommend you take first when lodging your complaint.

You can call the NPower customer complaints department on: 0844 220 4073

To Complain Online

Don’t have time to file your complaint over the phone? You can also do it online by following their complaints form.

 

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