Nokia is one of the longest-serving mobile phone companies, with a world-wide presence and millions of devices sold.
So, with that being said, you’d expect to be able to find their complaints procedure and lodge a complaint easily. This isn’t the case though, and it can take a lot of searching the internet trying to find how to file the right complaints, to the right department.
Thankfully for you, we’ve taken the search out of it, and created this easy guide for you to use.
What You’ll Need
There are a few things you’ll need to put together before making a complaint with Nokia:
- Your handset IMEI Number (On the side of the box)
- The product information
- Your proof of purchase
To Complain By Phone
The best way we find to submit a Nokia complaint is over the phone. They handle everything on the spot, and you’re able to speak to a manager if things aren’t going in your favour.
You can contact them on this number: 0844 220 4072
To Complain Online
The other option if you don’t particularly like making phone calls, is to fill out this contact form and send your complaint via e-mail.