Morrison’s is a British-owned super-market giant, with shops all of the country. Having a remarkable presence and being such a large entity – you’d think being able to find and follow their complaints procedure would be pretty simple.
Like with most big companies though, that’s not always the case. So, we’ve broken it down in to manageable chunks, so you can file your complaint, your way.
What You’ll Need
It’s always best to be prepared before lodging your complaint. So, we’d suggest gathering the following things together first:
- The details of your complaint
- The outcome you’d like to achieve
- The store number
- A product receipt
To Complain By Phone
Morrison’s complaints are best handled on the phone, and you can normally solve your problem on the spot. We’d suggest this option first, over any others.
You can contact ASDA’s consumer complaints department on this number: 0844 220 4065
To Complain Online
Don’t like phone calls? We’ve got the next best thing – you can do it online. Just fill out this complaints form.
To Complain By Post
Want to feel really British and send a letter? Simply post your complaint to this address.
Customer Service Department
Wm Morrison Supermarkets PLC