When you think of British retail, one of the first names that usually comes to mind is Marks & Spencer. It’s a long established retail brand that is used by millions of us each and every day. Even the best brands sometimes leave a little to be desired though so, if you’re unhappy with the goods or services you received, take a look at our guide below to see how, and where, to submit your complaint.
What You’ll Need
You don’t need anything in particular before complaining to Marks and Spencer, but it’s best to have these items on hand – just in case.
- Store details and location
- An outline of your complaint
To Complain By Phone
We’d recommend getting on the phone to file your complaint. It’s quicker and easier than you might expect, and they’re always helpful. You can contact their complaints department on: 0844 220 4061
To Complain Online
Alternatively, you could file your complaint online by using this contact form.