Mamas and Papas Complaints 0844 220 4060

Complaints: 0844 220 4060

Mamas & Papas is one of the countries largest parenting companies.So, with this, you’d think following their complaints procedure to be simple and easy.

Sadly, that’s not the case – so we’ve done it for you, and written a step-by-step guide to make it all that easier for you.

What You’ll Need

Being prepared to make your complaint is essential, so try and put the following together before doing so:

  • An outline of your complaint
  • The action you’d like to see taken
  • Receipt for your product/Branch you’d like to complain about
  • Other relevant personal information

To Complain By Phone

The best way you can file a complaint with Mamas and Papas is over the telephone – they rectify most issues on the spot, or refer you to a branch who can.

You can contact the Mamas & Papas complaints team on: 0844 220 4060

To Complain Online

If you’d rather file your complaint online and save some time, you can fill in their contact form here.

To Complain By Post

If you’d like to become extremely British and complain by writing a (stern) letter, you can do so at this address:

Mamas & Papas,

Colne Bridge Road,



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  • 1 CommentLeave a comment

    • Hi we brought a pink mamas and papas geovani dolls pram for our daughter for Christmas! It was purchased at Argos store in Stratford upon Avon! We are very disappointed with this product as my daughter is unable to use it as the wheel constantly falls off!!! As I say we are very unhappy to have our daughter miss out on playing with her present!

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