Indesit are one of the UK’s market leaders for Electrical Appliances, so you’d expect being able to follow their complaints procedure to be pretty simple.
Sadly though, it’s a little more complex than you first think. So we’ve put together this step-by-step guide to help you lodge your complaint and get the best results.
What You’ll Need
It’s always good to be prepared. So, when lodging your complaint we recommend you prepare a few things before you make your call. Indesit doesn’t require you to have these – but having everything ready can make your time on the phone go much more smoothly.
- A brief description of your complaint
- Your desired outcome
- Relevant Personal Information (Name, Address, Account Details and reference numbers).
To Complain By Phone
Calling is the most efficient way to get your complaint addressed and be on your way to solving your problem. So, if you have the time, it’s best to start here.
You can call Indesit’s dedicated complaints line on: 0844 220 4047
To Complain Online
If you don’t have the opportunity to get to the phone, you can also lodge your complaint by filling out their e-mail complaint form.
To Complain By Post
Wan’t to lodge your complaint the old fashioned way? Then you can send your letter to their main trading office at this address: