HTC is one of Europe’s largest Phone Manufacturers, so you’d think following their complaints procedure would be simple and easy. Sadly, that’s not always the case – so we’ve laid out a brief step-by-step guide, so you can lodge your complaint and get the best results.
What You’ll Need
Before lodging any type of complaint, it’s always best to be prepared – so the call can go as smoothly as possible. You could be on hold for a while, so the quicker the conversation – the sooner you can get back to your life.
- A brief description of your complaint
- Your desired outcome
- Relevant Personal Information
To Complain By Phone
Lodging a complaint with HTC can be notoriously hard, so we recommend calling them to get the most out of your time in contact with them.
You ring them on their dedicated complaints line: 0844 220 4045
To Complain Online
If you can’t get to the phone and still want to lodge your complaint, don’t worry – you can make your complaint by using their email contact form.