Electrolux are a giant in the world of Domestic Appliances, providing products to millions of homes throughout the UK.
With that said, you’d expect their complaints procedure – to be simple and easy to follow. However, like with most major companies, that isn’t the case. Thankfully, we’ve done the work for you, and make it in to this easy to follow guide to help.
What You’ll Need
Other than a burning desire to complain, there isn’t anything you really need to prepare before lodging a complaint. But, we always find it’s best if you go into it prepared. So, we’d recommend getting some of the following prepared before getting in touch:
- An brief description of your complaint
- The outcome you’d like to see
- Product Information/Number/Handbook
- Proof of purchase or a receipt
To Complain By Phone
Complaints make over the phone are the most well handled, and easiest to be dealt with. Electrolux aim to resolve all issues on the spot, so it’s worth the time on the line.
You can get in touch with them by calling this number: 0844 220 4034
To Complain Online
Rather save time and complain via e-mail? That’s fine too. You can lodge your complaint by using this contact form.