Boots is a name that’s totally synonymous with health, beauty and pharmaceutical needs in Britain, and is the first port of call for many of us on a daily basis.
But, if you feel like there’s been a fault in your service with Boots, we’d love to help you get in touch. We’ve broken down their tricky complaints procedure to a simple and easy to follow guide for you right here.
Before You Complain…
Please bear in mind whilst writing your complaint that Boots deal with a lot of third party products, so if your fault is with a product and beyond Boot’s control it’s better to contact that company personally. You can however complain to boots about the following things:
- Home Brand Products
- Store or Service Problems
- Online or Delivery Issues
- Returns and Refunds
- Other Elements Within Boot’s Control
To Complain By Phone
The simple and effective way to complain to Boots is over the phone. They’re consumer complaints line is comprehensive, and there is always the option to speak to a manager if you need to.
We’ve located this geographic toll-free number for you to get in touch on: 0844 220 4017
To Complain Online
If you’d rather get in touch online, and bypass talking to an operator, you can do so by filling out the form at the foot of this contact page.