BMW is the German car manufacturing giant, with dealerships spanning the world. Having their remarkable presence and being such a large entity – you’d think being able to find and follow their complaints procedure would be pretty simple.
Like with most big companies though, that’s not always the case. So, we’ve broken it down in to manageable chunks, so you can file your complaint, your way.
What You’ll Need
Before lodging any complaint, it’s always best to be prepared. So, we’d suggest getting the following things together first:
- The details of your complaint
- The outcome you’d like to achieve
- Your vehicle details
- Purchase information
To Complain By Phone
BMW Complaints are best handled on the phone, and you can get your problem solved on the spot. We’d suggest this option over all the others.
You can contact BMW’s consumer complaints department on this number: 0844 220 4016
To Complain Online
Not a big fan of using the phone? That’s all good. You can also file your complaint using this online form.