The BBC is the UK’s premier terrestrial Television Service, and boasts one of the biggest television centres in the world now in Salford Quays, Lancashire. That being said, you’d assume being able to file a complaint with the BBC would be simple and easy.
Unfortunately though, this isn’t always the case.
So – we’ve broken down the process for you in this easy to use guide.
What You’ll Need
You don’t need anything to complain, other than a reason to. But, it’s always good to have the following prepared – just in case:
- The Channel you want to complain about
- The service you want to complain about
- A bullet point outline of your complaint
- What action you’d like to see taken
To Complain By Phone
Just like any big corporation, complaints made to the BBC are best done by Telephone. They’re usually registered and rectified whilst you’re on the line, and don’t take as long as you’d think.
You can call the BBC’s direct complaints line here: 0844 220 4016
To Complain By Post
The other way to complain, is the old fashion way – by post. You can direct all your complaints to this address:
PO Box 1922