Apple is, hands down, one of the worlds largest brands. Chances are, somewhere in your home you have a piece of their technology.
Being such a big brand however, you’d expect them to have an easy to follow complaints procedure for all of their consumers to use. Like with most fortune 500 companies – this isn’t the case. And it’s easy to get lost in the fog of it all. So, we’ve put together this step-by-step guide to help you get the most from your complaints.
What You’ll Need
Whilst you don’t need anything to complain with apple (other than one of their products), there are a few things it’s worth having to hand when you do get in touch:
- Your Apple account information
- Your product details and codes
- A brief description of your complaint
- Your desired outcome
To Complain By Phone
The only way to complain with Apple is over the phone. It’s the only part of their customer service based on mainland UK, so we only recommend this option.
You can get straight through to Apple Customer Service using this number: 0844 220 4004