Adidas is arguably joint first at the top of the list of well-known sporting brands, powered by German efficiency and powerful branding core.
But, if you feel their product or service hasn’t lived up to it’s brand name – and are struggling to figure out what their complaints procedure is – we’ve created this quick guide to help you get your voice heard.
What You’ll Need
There are no requirements to filing a complaint with Adidas. But, we do recommend having the following information together, just so you’re prepared:
- Item or Product Information
- A Description Of Your Complaint
- Purchase Information
- The Outcome You’d Like
To Complain By Phone
We’d choose complaining by phone as the number one way to lodge your complaint. It’s quick, painless and you won’t spend too long on hold. It’s also always great to be able to have them pass you on to a manager if needs be.
You can get through to them on this free, direct number: 0844 220 4001
To Complain Online
If phone calls aren’t your cup of tea and you’d rather complain in a less confrontational way, you can get in touch with them by using this online contact form.